Responsible Gambling | Legal & Support Information

Responsible Gambling

Last Updated: August 2026

⚠️ STRICTLY 18+: Gambling and sports betting are restricted to persons aged 18 and older in South Africa. Winners know when to stop.

At our platform, we believe that sports betting and online gaming should always remain a safe, fun, and controlled form of entertainment. We advocate for responsible gambling and are committed to helping our users maintain healthy gaming habits.

Need Help? Support is Available 24/7

If you or someone you know is struggling with gambling addiction, free and confidential support is available in South Africa through the National Responsible Gambling Programme (NRGP):

Toll-Free Counselling Line: 0800 006 008

WhatsApp Support: 076 675 0710

Email: malo@malodigital.co.zag.

1. Principles for Responsible Betting

To ensure betting remains an enjoyable hobby rather than a burden, consider these healthy principles:

  • Treat it as Entertainment: Never view betting as a way to generate income or pay off debts.
  • Set a Budget: Only gamble money you can comfortably afford to lose without affecting your essential expenses.
  • Never Chase Losses: Trying to win back money you have lost often leads to bigger financial difficulty.
  • Set Time Limits: Track how much time you spend on betting platforms and take regular breaks.
  • Don't Gamble Under the Influence: Avoid placing bets while under the influence of alcohol, drugs, or emotional distress.

2. Recognizing Warning Signs

Gambling problems can develop gradually. Ask yourself the following questions:

  • Are you spending more time or money gambling than you originally intended?
  • Do you hide or lie about your gambling habits to family or friends?
  • Have you ever borrowed money or sold personal items to fund betting?
  • Does gambling cause you stress, anxiety, or sleeping issues?

If you answered "yes" to any of these questions, we strongly encourage reaching out to the NRGP for assistance.

3. Self-Exclusion & Player Protection Tools

Licensed South African bookmakers (e.g., 10Bet, Bet Set Win, Lucky Stake) offer built-in player protection features under local regulation:

  • Deposit Limits: Set daily, weekly, or monthly limits on how much money you can deposit.
  • Time-Outs: Temporarily lock your account for a short break (24 hours to several weeks).
  • Self-Exclusion: Permanently or long-term exclude yourself from bookmaker platforms. You can also apply for national self-exclusion via the National Gambling Board (NGB).

4. Protecting Minors

Underage gambling is illegal in South Africa. If you share computers or smartphones with children, consider installing filtering software (such as Net Nanny or CyberPatrol) to block gambling websites.

5. Contact Our Support Team

If you need help finding additional responsible gambling resources, feel free to contact us:

Support Team: Responsible Gambling Desk

Website: malodigital.co.za

Email: malo@malodigital.co.za

Region: South Africa